Privacy Policy
Effective Date: [18/07/2025]
Welcome to MyEyeKart.com, an online eyewear store powered by BHAIRAHWA NETRALAYA — a trusted eye hospital and optical center located in Uttar Pradesh, India. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website and services.
1. Who We Are
MyEyeKart.com is operated by:
Business Name: BHAIRAHWA NETRALAYA
Founder & CEO: Shahabuddin Shaikh
Address: Mohalla Azadnagar, Near Sheetalganj Chauraha, Bansi – Siddharthnagar, 272153, Uttar Pradesh, India
Contact Numbers: +91-8423439379 / +91-9151790970
Email: bhairahwanetralaya@gmail.com
All products are carefully crafted by certified optometrists after verification and quality checks to ensure high standards of eye care and customer satisfaction.
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2. Information We Collect
When you browse or shop on our website, we may collect the following:
Personal Information: Name, mobile number, email, shipping/billing address.
Order Details: Prescription details, product selections, and order history.
Payment Data: Securely handled via trusted third-party gateways (we don’t store card/UPI details).
Technical Data: IP address, browser type, device info, session data.
Cookies: To enhance performance and remember your preference
3. How We Use Your Information
We use your data for:
Processing and delivering orders
Verifying prescription and eyewear requirements by a certified optometrist
Providing order updates and customer support
Sending important service notifications and promotional offers (only if you opt-in)
Improving website functionality and user experience
Preventing fraudulent transactions
4. Payment & Data Security
We use secure payment gateways (like Razorpay, UPI, COD) and SSL encryption to protect all sensitive information. We do not store or share your payment details.
5. Third-Party Services
We may share data (only what's required) with trusted service providers:
Courier partners for product delivery
Payment gateways for secure transactions
Marketing and analytics tools (e.g. Google Analytics, Facebook Pixel)
We never sell your data to third parties.
6. Cookies & Tracking
We use cookies to:
Store cart items and preferences
Analyze traffic and performance
Provide personalized content
You may disable cookies via your browser settings, though some features may not function fully.
7. Your Rights
You have the right to:
Access or update your personal info
Request deletion of your data
Opt-out of promotional emails
Disable cookies anytime
For data-related requests, email us at bhairahwanetralaya@gmail.com.
8. Children’s Privacy
We do not knowingly collect data from users under 13 years old. If you believe your child has submitted personal data, please contact us for deletion.
9. Updates to This Policy
We may update this policy to reflect changes in law, technology, or our practices. The latest version will always be available on this page.
10. Contact Us
For questions or complaints related to privacy, contact:
📧 Email: bhairahwanetralaya@gmail.com
📞 Phone: +91-8423439379 / +91-9151790970
📍 Address: Mohalla Azadnagar, Near Sheetalganj Chauraha, Bansi – Siddharthnagar, UP 272153